Before any phase begins, we take the time to understand your spaces, your people and how they work. We work closely with your teams to anticipate every requirement and develop a meticulously considered delivery plan. By the time we reach site, every detail has been resolved, coordinated and prepared for seamless execution.

A process we’re proud of

The brief

It all starts with the brief. Then we go deeper.

Our technical team takes the time to understand your space, your people and how it works in practice. Walking every room, meeting key stakeholders and examining the scope in detail. We uncover what’s working, where the friction lies and the practical considerations that could shape the design, creating a solution that is precise, considered and built around the people who use it.

project plan

Room by room configurations planned.

From there, we build the full plan: structured cabling routes, audio visual specifications, room-by-room configurations and a reliable delivery schedule. For larger projects, this often involves multiple rounds of drawings, walkthroughs and technical reviews before everything is finalised. The time we invest at this stage helps keep the project on track and makes everything else go smoothly.

the design

Meticulously measured and designed.

The plan is brought to life through a meticulously measured and considered drawing pack, with every detail reviewed and coordinated for complete clarity and accuracy. Once approved by both sides, it is handed to your dedicated delivery team. Nothing moves to site until the plan is signed off, ensuring everyone is working from one definitive, fully coordinated vision.

Why we’re chosen

It’s not just the end product, but the way we deliver it.

Twisted is the right choice

Layer 2

Technical expertise, dedicated to your project.

Designing with the knowledge to anticipate challenges before they arise, and the experience to truly understand the space we’re designing.

Layer 1

Designed around the way your teams work.

We look beyond the drawings, engaging with the people who use the space to ensure every detail is considered, purposeful and grounded in how it works in practice.

Layer 3

Precision planned. Ready to deliver.

Everything is documented and signed off in a drawing pack before
delivery begins. No gaps, and no improvising on site.

Layer 4

One team. From plan to completion.

The team that designs your system is the team that delivers it. From day one, continuity ensures every detail carries through seamlessly.

How we deliver

From initial planning through to ongoing support, we work alongside global businesses as a trusted technology partner throughout every stage of their workplace journey.

Services we provide

Twisted Service Black Deploy

Deploy

The scale and capability to deliver complex projects globally, with teams who know your project inside out and see every detail through.

Twisted Service Black Protect

Protect

Ongoing support from the people who know your system, backed by a global team ready to respond.

Stats that matter

Our specialist expertise, on a global scale.

Twisted by the numbers

80 %

of our work is commissioned
via referrals from our clients

100 %

satisfaction rating from our clients who are surveyed regularly

100 +

employees who often work across multiple continents and countries

50 +

countries in which we have delivered various projects

Wherever you are,
we're there too

We operate globally – planning, delivering and supporting workspace technology across every country our clients call home.

Our global impact

Insights, Stories and fresh perspectives

Read the latest from our designers, engineers, and problem solvers.

Latest Insights